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Terms of Use

Calla Consulting

www.callaconsulting.co

1. Introduction and Acceptance of Terms


Effective Date: May 7, 2026


These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Customer,” “you,” or “your”) and Calla Consulting (“Company,” “we,” “us,” or “our”), a business operating at www.callaconsulting.co and based in Charlotte, North Carolina.


BY ACCESSING, BROWSING, OR USING THIS WEBSITE OR ANY OF OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, YOU MUST IMMEDIATELY CEASE ALL USE OF THIS WEBSITE AND OUR SERVICES.


Your continued use of this website or any of our services following the posting of any changes to these Terms constitutes your acceptance of such changes. We reserve the right, in our sole discretion, to modify, amend, or update these Terms at any time without prior notice to you.


2. Website Use
This website is provided for general informational purposes and to help visitors learn more about Calla Consulting, our services, portfolio projects, and how to contact us. You agree to use this website only for lawful purposes and in strict compliance with these Terms.


You expressly agree that you will NOT:

  • Submit any false, misleading, inaccurate, or fraudulent information through any website form or communication channel;

  • Attempt to gain unauthorized access to the website, its servers, any related systems, networks, or databases, or any accounts or data belonging to the Company or other users;

  • Interfere with, disrupt, or attempt to disrupt the proper functioning, security, or availability of the website or any related systems, including through the use of viruses, malware, bots, denial-of-service attacks, or other harmful technologies;

  • Copy, reproduce, scrape, harvest, crawl, download, store, republish, distribute, transmit, or otherwise exploit any website content, data, or materials without the Company’s prior written consent;

  • Use, reproduce, display, or distribute any of the Company’s intellectual property, including trademarks, logos, trade names, copyrighted content, proprietary methodologies, or branding, for any purpose without express written authorization;

  • Use the website or any information obtained therefrom for any unlawful, harmful, abusive, defamatory, obscene, threatening, or otherwise objectionable purpose;

  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying structure of any software, technology, or systems associated with the website;

  • Use any automated means, including scripts, bots, spiders, or crawlers, to access, monitor, or collect data from the website without the Company’s prior written consent; or

  • Engage in any activity that could damage, disable, overburden, or impair the website or interfere with any other party’s use and enjoyment of the website.

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The Company reserves the right, in its sole and absolute discretion, to restrict, suspend, or terminate your access to the website at any time, for any reason or no reason, without notice or liability to you.


3. Services
Calla Consulting provides consultancy services designed to help clients clarify their ideas and offers, communicate their story, and build meaningful partnerships and collaborations.


Information on this website is provided solely to describe our services and general approach. Nothing on this website constitutes, creates, or implies a client relationship, service agreement, partnership, joint venture, agency relationship, or obligation to provide services of any kind.


Submitting a form, sending an email, scheduling a call, or otherwise contacting us does not create a client relationship or entitle you to any services.


Any paid services, project scope, timelines, fees, deliverables, or terms of engagement will be outlined separately in a written proposal, contract, statement of work, or agreement executed by both parties. In the event of any conflict between these Terms and any such separate written agreement, the separate written agreement shall control with respect to the specific services covered thereby.


4. No Online Payments or Purchases
At this time, this website does not process payments, sell digital products, offer memberships, subscriptions, or provide paid resources directly through the site. All payment terms, if any, will be governed by a separate written agreement between the parties.


5. Form Submissions and Communications
You may choose to submit information through our website forms, including but not limited to your name, email address, social media profiles, website URL, service interests, or project needs.


By submitting any form or otherwise communicating with us through the website, you: (a) represent and warrant that all information you provide is true, accurate, current, and complete; (b) consent to the Company using the information you provide to contact you about your inquiry, including by email or any other contact method you provide; and (c) acknowledge and agree that submitting a form or inquiry does not guarantee that the Company will accept your project, respond to your communication, or provide any services.

 

The Company reserves the right, in its sole discretion, to decline any inquiry or request for services for any reason or no reason.


6. Customer Content
"Customer Content" means any and all content, materials, data, information, text, images, graphics, designs, files, documents, communications, feedback, or other materials that you submit, upload, transmit, provide, or otherwise make available to the Company through the website, by email, or through any other means in connection with the services or your use of the website.


6.1 Ownership
As between you and the Company, you retain ownership of your Customer Content, subject to the license granted herein. However, you acknowledge and agree that by providing Customer Content to the Company, you are granting the Company the rights set forth in Section 6.2 below.


6.2 License Grant
By submitting, uploading, or otherwise providing Customer Content to the Company, you hereby grant to the Company a non-exclusive, royalty-free, perpetual, irrevocable, worldwide, fully paid-up, sublicensable, and transferable license to use, reproduce, modify, adapt, translate, publish, display, distribute, perform, transmit, create derivative works from, and otherwise exploit such Customer Content in any and all media, formats, and channels, whether now known or hereafter devised, for any purpose related to the Company's business, including without limitation for the provision of services, marketing, promotion, internal operations, product development, and improvement of our services.


6.3 Company's Right to Remove or Restrict Content
The Company reserves the right, in its sole and absolute discretion, to review, screen, refuse, remove, disable access to, or restrict any Customer Content at any time, for any reason or no reason, without prior notice to you and without any liability to you. The Company is under no obligation to store, maintain, or provide you with a copy of any Customer Content.


6.4 Customer Representations
You represent and warrant that: (a) you own or have all necessary rights, licenses, consents, and permissions to provide the Customer Content to the Company and to grant the license set forth in Section 6.2; (b) the Customer Content does not and will not infringe, misappropriate, or violate any third party's intellectual property rights, privacy rights, publicity rights, or any other proprietary or personal rights; (c) the Customer Content does not contain any material that is unlawful, defamatory, libelous, obscene, threatening, harassing, or otherwise objectionable; and (d) the Customer Content complies with all applicable local, state, national, and international laws, rules, and regulations.


7. Feedback
If you provide, submit, suggest, or otherwise communicate to the Company any feedback, suggestions, ideas, concepts, improvements, recommendations, enhancement requests, or other input regarding the Company's products, services, website, operations, or business (collectively, "Feedback"), you acknowledge and agree that:

  • All Feedback is and shall be treated as non-confidential and non-proprietary, regardless of any designation or marking to the contrary;

  • The Company shall have no obligation of any kind with respect to such Feedback, including no obligation to keep Feedback confidential or to refrain from using, disclosing, or exploiting Feedback in any manner;

  • You hereby irrevocably assign, transfer, and convey to the Company all right, title, and interest in and to the Feedback, including all intellectual property rights therein and thereto, without any obligation of compensation, attribution, accounting, or credit to you;

  • The Company is free to use, reproduce, disclose, publish, display, distribute, license, sublicense, incorporate, modify, adapt, create derivative works from, and otherwise commercially or non-commercially exploit the Feedback in any manner, in any and all media, without restriction, limitation, or obligation of any kind to you; and

  • To the extent that any assignment of rights in Feedback is not effective under applicable law, you hereby grant to the Company a perpetual, irrevocable, exclusive, royalty-free, worldwide, fully paid-up, sublicensable, and transferable license to use and exploit the Feedback in any manner and for any purpose.

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You represent and warrant that you have the right to provide such Feedback and that the Feedback does not infringe upon or violate any third party's rights.


8. Intellectual Property


8.1 Company Ownership
The Company is the sole and exclusive owner of all right, title, and interest in and to the website, including without limitation all content, text, graphics, images, photographs, illustrations, designs, icons, audio clips, video clips, design elements, branding, layouts, page arrangements, look and feel, trade dress, user interfaces, software, code, algorithms, databases, data compilations, methodologies, processes, systems, tools, frameworks, templates, workflows, proprietary techniques, know-how, trade secrets, inventions, and all other materials and intellectual property embodied in or associated with the website and the Company's services (collectively, "Company IP").

 

The Company IP is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property and proprietary rights laws. All trademarks, service marks, trade names, logos, and brand identifiers of the Company, whether registered or unregistered, are the exclusive property of the Company and may not be used without the Company's prior written consent.

 

8.2 No Transfer of Rights
Nothing in these Terms or on the website shall be construed as granting, conferring, or transferring any ownership right, title, or interest in or to any Company IP to you or any third party. You expressly acknowledge and agree that you do not acquire any ownership rights by accessing or using the website or by receiving any services from the Company.


8.3 Limited License
Subject to your strict compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the website solely for your personal, non-commercial informational purposes as expressly authorized herein. This license does not include any right to: (a) copy, reproduce, distribute, publicly display, or publicly perform any Company IP; (b) modify, translate, adapt, or create derivative works of any Company IP; (c) reverse engineer, decompile, or disassemble any software or technology associated with the website; (d) remove, alter, or obscure any copyright, trademark, or other proprietary rights notice; or (e) use any Company IP for any commercial purpose without the Company's express written consent.

 

8.4 Revocation
The Company may revoke this limited license at any time, for any reason or no reason, in its sole and absolute discretion, without notice or liability to you. Upon revocation, you must immediately cease all use of the website and destroy any copies of Company IP in your possession or control.

 

8.5 Reservation of Rights
All rights not expressly granted to you under these Terms are reserved by the Company. No implied licenses are granted under these Terms.

 

9. Portfolio Projects
This website may include portfolio projects, project examples, client work, case studies, visuals, descriptions, testimonials, or examples of past work (collectively, "Portfolio Materials").


Portfolio Materials are provided solely for informational and promotional purposes. Results, project outcomes, or examples shown on the website do not guarantee, promise, or imply the same or similar results for future clients. Each client engagement is unique, and results depend on numerous factors specific to each project.


All Portfolio Materials are owned exclusively by Calla Consulting or are used with express permission of the applicable rights holders and are protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, display, or use any Portfolio Materials without the Company's prior written consent.


10. Third-Party Links and Tools
This website may contain links to, integrations with, or features provided by third-party websites, platforms, tools, services, software, or resources (collectively, "Third-Party Tools"). These may include, but are not limited to, scheduling tools, social media platforms, analytics services, embedded content, payment processors, communication tools, or website features provided by Wix or other service providers.

 

10.1 No Liability
The Company is NOT responsible or liable for: (a) the content, accuracy, reliability, completeness, or availability of any Third-Party Tools; (b) the privacy practices, data collection, security measures, or terms of service of any third-party provider; (c) any products, services, or content available through Third-Party Tools; or (d) any damage, loss, liability, cost, or expense of any kind arising from or related to your access to or use of any Third-Party Tools.


10.2 Use at Sole Risk
YOUR ACCESS TO AND USE OF ANY THIRD-PARTY TOOLS IS AT YOUR SOLE AND EXCLUSIVE RISK. The Company makes no representations or warranties of any kind, express or implied, regarding any Third-Party Tools, and expressly disclaims all warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, security, and compatibility.


10.3 Modifications
The Company may add, remove, modify, replace, or discontinue any Third-Party Tools or integrations at any time, in its sole discretion, without prior notice to you and without any liability to you.


10.4 Third-Party Terms
You acknowledge and agree that your use of any Third-Party Tools is subject to the applicable third-party provider's own terms of service, privacy policies, and other agreements. You are solely responsible for reviewing and complying with all applicable third-party terms. The Company is not a party to any agreement between you and any third-party provider.


11. Confidentiality


11.1 Definition of Confidential Information
"Confidential Information" means any and all non-public, proprietary, or confidential information disclosed by the Company to you, whether disclosed orally, in writing, electronically, visually, or by any other means, and whether or not marked or designated as "confidential," including without limitation: business plans; business strategies; pricing information; fee structures; financial information and projections; client lists and client information; vendor and partner information; marketing plans and strategies; proprietary methodologies, processes, frameworks, workflows, and techniques; software, algorithms, source code, object code, and technical architecture; trade secrets; inventions; research and development; product roadmaps and plans; internal policies and procedures; employee information; and any other information that a reasonable person would understand to be confidential or proprietary given the nature of the information and the circumstances of disclosure.


11.2 Non-Disclosure Obligations
You agree that you shall: (a) hold all Confidential Information in strict confidence and not disclose, publish, disseminate, or otherwise make available any Confidential Information to any third party without the Company's prior written consent; (b) use at least the same degree of care to protect the Confidential Information as you use to protect your own confidential information, but in no event less than a reasonable degree of care; (c) limit access to Confidential Information to those of your employees, agents, or representatives who have a need to know such information and who are bound by obligations of confidentiality at least as protective as those set forth herein; and (d) promptly notify the Company in writing of any unauthorized use, disclosure, or loss of Confidential Information of which you become aware.


11.3 Non-Use Obligations
You shall not use any Confidential Information for any purpose other than as expressly permitted under these Terms or as otherwise expressly authorized by the Company in writing. Without limiting the foregoing, you shall not use Confidential Information to compete with the Company, to develop competing products or services, or for any purpose that is adverse to the Company's interests.


11.4 Exceptions
The obligations set forth in this Section 11 shall not apply to information that: (a) is or becomes publicly available through no fault, act, or omission of yours; (b) was rightfully in your possession prior to disclosure by the Company, as evidenced by written records predating such disclosure; (c) is rightfully received by you from a third party without restriction on disclosure and without breach of any obligation of confidentiality; or (d) is independently developed by you without use of or reference to the Company's Confidential Information, as demonstrated by documented evidence.


11.5 Compelled Disclosure
If you are required by applicable law, regulation, court order, subpoena, or governmental directive to disclose any Confidential Information, you shall: (a) provide the Company with prompt written notice of such requirement prior to any disclosure (to the extent legally permitted), so that the Company may seek a protective order or other appropriate remedy; (b) cooperate with the Company, at the Company's expense, in any efforts to obtain such protective order or remedy; (c) disclose only that portion of the Confidential Information that is legally required to be disclosed; and (d) use commercially reasonable efforts to ensure that confidential treatment is accorded to any Confidential Information so disclosed.


11.6 Survival
The obligations set forth in this Section 11 shall survive the termination or expiration of these Terms for a period of five (5) years following such termination or expiration; provided, however, that with respect to any Confidential Information that constitutes a trade secret under applicable law, the obligations shall survive indefinitely for so long as such information remains a trade secret.


12. Customer IP Indemnification


12.1 Representations and Warranties
You represent and warrant that any and all content, materials, intellectual property, data, designs, text, images, logos, trademarks, copyrighted works, trade secrets, patents, or other proprietary materials that you provide, submit, or make available to the Company in connection with the services or your use of the website (collectively, "Customer IP"): (a) is solely owned by you or you have all necessary rights, licenses, consents, and permissions to provide such Customer IP to the Company; (b) does not and will not infringe, misappropriate, or violate any third party's intellectual property rights, including without limitation any copyrights, trademarks, service marks, trade dress, patents, trade secrets, moral rights, rights of publicity, rights of privacy, or any other proprietary or personal rights; (c) does not and will not violate any applicable law, rule, regulation, or order; and (d) is not subject to any restriction, encumbrance, lien, or claim by any third party that would impair the Company's use thereof.


12.2 Indemnification Obligations
You shall indemnify, defend, and hold harmless the Company and its owners, officers, directors, members, managers, employees, agents, contractors, affiliates, successors, and assigns (collectively, "Company Indemnities") from and against any and all claims, actions, suits, proceedings, demands, investigations, judgments, awards, damages, losses, liabilities, costs, and expenses (including without limitation reasonable attorneys' fees, expert witness fees, court costs, and costs of settlement) arising out of, relating to, or resulting from any actual or alleged infringement, misappropriation, or violation of any third party's intellectual property rights or other proprietary rights caused by or relating to any Customer IP that you provide to the Company.


12.3 Defense and Control
The Company shall have the right, at its sole option, to assume exclusive control of the defense and settlement of any claim subject to indemnification under this Section 12, at your sole cost and expense. In such event, you shall cooperate fully with the Company in the defense of such claim, including by providing all information and assistance reasonably requested by the Company. You shall not settle, compromise, or consent to the entry of any judgment with respect to any such claim without the Company's prior written consent, which may be withheld in the Company's sole discretion.


12.4 Notice
The Company shall provide you with prompt written notice of any claim for which indemnification is sought under this Section 12; provided, however, that any delay in providing such notice shall not relieve you of your indemnification obligations except to the extent that such delay materially prejudices your ability to defend such claim.


13. Website Availability
The Company endeavors to maintain the availability and functionality of the website; however, the Company does not guarantee and expressly disclaims any warranty or representation that the website will be available, uninterrupted, timely, secure, error-free, or free from viruses, malware, or other harmful components at any time.


The Company reserves the right, in its sole and absolute discretion, to update, modify, suspend, restrict access to, or discontinue the website or any portion thereof at any time, temporarily or permanently, without prior notice to you and without any liability or obligation to you. The Company shall not be liable to you or any third party for any modification, suspension, or discontinuation of the website.


14. Disclaimer
THIS WEBSITE AND ALL CONTENT, MATERIALS, INFORMATION, SERVICES, AND FUNCTIONALITY PROVIDED THEREIN ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OR REPRESENTATIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED.


TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION:

  • Any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement;

  • Any warranties regarding the accuracy, completeness, reliability, timeliness, currentness, or availability of the website or any content thereon;

  • Any warranties that the website will meet your requirements or expectations;

  • Any warranties that the website will be uninterrupted, secure, free of errors, viruses, or other harmful components;

  • Any warranties regarding the results that may be obtained from the use of the website; and

  • Any warranties regarding the accuracy or reliability of any information obtained through the website.

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The information on this website is intended to describe our services and general approach only. It does not constitute professional advice, does not create a client relationship, and does not replace a signed written agreement outlining the specific scope and terms of services. Any reliance you place on information obtained from this website is strictly at your own risk.


SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, THE COMPANY'S WARRANTIES ARE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.


15. Limitation of Liability


15.1 Exclusion of Damages
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY OR ANY OF ITS OWNERS, OFFICERS, DIRECTORS, MEMBERS, MANAGERS, EMPLOYEES, AGENTS, CONTRACTORS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF BUSINESS, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, COST OF PROCUREMENT OF SUBSTITUTE SERVICES, OR ANY OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO:

  • Your access to, use of, or inability to access or use the website;

  • Any content, materials, or information obtained from or through the website;

  • Any conduct or content of any third party on or through the website;

  • Unauthorized access to, alteration of, or loss of your data or transmissions;

  • Any Third-Party Tools or services;

  • Any form submissions or communications through the website; or

  • Any other matter relating to the website or these Terms,

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REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE, OR ANY OTHER LEGAL THEORY, AND REGARDLESS OF WHETHER THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.


15.2 Aggregate Liability Cap
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE WEBSITE, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100.00). THIS LIMITATION IS CUMULATIVE AND NOT PER-INCIDENT.


15.3 Applicability
THE LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION 15 SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION, REGARDLESS OF: (A) THE FORM OF ACTION OR THEORY OF LIABILITY, WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, STATUTE, OR OTHERWISE; (B) WHETHER OR NOT THE COMPANY HAS BEEN INFORMED OF, KNEW OF, OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES; AND (C) WHETHER THE REMEDIES OTHERWISE AVAILABLE ARE ADEQUATE.


SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, THE COMPANY'S LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.


16. General Indemnification
You agree to indemnify, defend, and hold harmless the Company Indemnitees (as defined in Section 12.2) from and against any and all claims, actions, suits, proceedings, demands, investigations, judgments, awards, damages, losses, liabilities, obligations, penalties, fines, costs, and expenses (including without limitation reasonable attorneys' fees, expert witness fees, court costs, and costs of investigation and settlement) arising out of, relating to, or resulting from:

  • Your access to or use of the website, including any data or content transmitted, received, or stored in connection therewith;

  • Your violation or breach of any provision of these Terms;

  • Your violation of any applicable law, rule, regulation, ordinance, or order;

  • Your infringement, misappropriation, or violation of any intellectual property rights or other rights of the Company or any third party;

  • Your breach of the confidentiality obligations set forth in Section 11;

  • Any Customer Content or Customer IP you provide, submit, or make available;

  • Any misrepresentation made by you; or

  • Any third-party claim arising from or related to your acts, omissions, or conduct in connection with these Terms or your use of the website.

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This indemnification obligation shall survive the termination or expiration of these Terms.


17. Governing Law and Dispute Resolution


17.1 Governing Law
These Terms and any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles.


17.2 Mandatory Binding Arbitration
ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE WEBSITE, INCLUDING THE DETERMINATION OF THE SCOPE OR APPLICABILITY OF THIS AGREEMENT TO ARBITRATE, SHALL BE DETERMINED BY BINDING ARBITRATION IN CHARLOTTE, MECKLENBURG COUNTY, NORTH CAROLINA.

 

The arbitration shall be administered in accordance with the rules of the American Arbitration Association ("AAA") then in effect, except as modified herein. The arbitration shall be conducted by a single neutral arbitrator selected in accordance with the AAA rules. The arbitrator's decision shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.


The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this agreement to arbitrate, including any claim that all or any part of this agreement to arbitrate is void or voidable.
Each party shall bear its own costs and expenses in connection with the arbitration; provided, however, that the arbitrator may award reasonable attorneys' fees and costs to the prevailing party.


17.3 Waiver of Jury Trial
YOU HEREBY KNOWINGLY, VOLUNTARILY, AND IRREVOCABLY WAIVE ANY RIGHT YOU MAY HAVE TO A TRIAL BY JURY IN ANY LEGAL PROCEEDING DIRECTLY OR INDIRECTLY ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE WEBSITE.


17.4 Class Action Waiver
YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDING, WHETHER IN ARBITRATION OR OTHERWISE, SHALL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU EXPRESSLY WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT, CLASS-WIDE ARBITRATION, OR ANY OTHER REPRESENTATIVE PROCEEDING. If for any reason a claim proceeds in court rather than in arbitration, you and the Company each waive any right to a jury trial and agree that such claim shall be brought only in the state or federal courts located in Mecklenburg County, North Carolina.


17.5 Equitable Relief
Notwithstanding the foregoing, the Company shall have the right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of the Company's intellectual property rights, Confidential Information, or other proprietary rights, without the necessity of posting a bond or proving actual damages.


18. Updates to These Terms
The Company reserves the right, in its sole discretion, to modify, amend, update, or replace these Terms at any time. Any changes will be effective immediately upon posting to this website with a revised effective date. It is your sole responsibility to review these Terms periodically for changes.


Your continued use of the website or any of our services after the posting of revised Terms constitutes your acceptance of and agreement to the revised Terms. If you do not agree to the revised Terms, your sole and exclusive remedy is to discontinue your use of the website and services.


19. Severability
If any provision of these Terms is held to be invalid, illegal, void, or unenforceable by a court of competent jurisdiction or an arbitrator, such provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent of the parties, or if such modification is not possible, shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision of these Terms, and all remaining provisions shall continue in full force and effect.


20. Entire Agreement
These Terms, together with the Privacy Policy and any other legal notices or agreements published by the Company on the website, constitute the entire agreement between you and the Company with respect to your use of the website and supersede all prior or contemporaneous communications, proposals, representations, understandings, and agreements, whether written or oral, between you and the Company regarding the website.


For the avoidance of doubt, these Terms govern your use of the website only. Any paid services or client engagements shall be governed by separate written agreements, which may contain additional or different terms. In the event of a conflict between these Terms and a separate written service agreement, the separate written service agreement shall control with respect to the services covered thereby.


21. Contact Us
If you have any questions about these Terms of Service, please contact us:
Calla Consulting
Email: callaconsultingco@gmail.com
Location: Charlotte, NC/USA
Website: www.callaconsulting.co

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